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Privacy Policy

Last updated: June 2026

1. Who We Are

Capital Energy Grants Ltd ("we", "us", "our") is a UK-based installer partner helping households access government-funded energy upgrades. This privacy policy explains how we collect, use and protect your personal information.

2. Information We Collect

We may collect the following personal data:

  • Name, address, phone number and email address
  • Property details (type, tenure, EPC rating, heating fuel)
  • Benefits and income information (for eligibility checks)
  • Communication preferences and contact history

3. How We Use Your Information

We use your personal data to:

  • Assess eligibility for government energy grant schemes
  • Arrange surveys and installations with accredited installers
  • Communicate with you about your application and services
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data under the following lawful bases: consent (where you have opted in), contract (to deliver services you request), and legal obligation (to comply with grant scheme rules and UK law).

5. Data Sharing

We may share your data with accredited installers, surveyors, grant scheme administrators and regulatory bodies as necessary to deliver services. We do not sell your personal data to third parties for marketing purposes.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including to satisfy legal, accounting and reporting requirements. Typically, this is up to 7 years after your last interaction with us.

7. Your Rights

Under UK data protection law, you have the right to access, correct, delete or restrict processing of your personal data. You also have the right to object to processing and to data portability. To exercise these rights, contact us at info@capitalenergygrants.co.uk.

8. Cookies and Tracking

Our website may use essential cookies and analytics tools to improve user experience. You can manage cookie preferences through your browser settings.

9. Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us: